puppy growth pawtection plan
What if my puppy outgrows the harness or collar that I plan to purchase?
As paw-rents ourselves, we know first-hand that this question may cross your mind when considering buying accessories. Adhering to the spirit of our core values and mission, Sassy Woof is excited to introduce our Puppy Growth Pawtection Plan. Available only for U.S. customers, this is an industry-first program designed specifically to replace your harness or collar for a larger one when the time arises.
And even better, all harnesses and collars returned will be donated to local charities to continue making others smile and prolonging the life cycle of the products!
Please note that only our reversible and adjustable harnesses and collars are PGPP-eligible. Strap harnesses do not qualify.
Plan Details & Questions
What is the Puppy Growth Pawtection Plan (PGPP)?
With this plan, Sassy Woof will replace a collar and/or harness (reversible or adjustable) for a larger size one within 9 months from the purchase date. In our experience, most puppers are fully grown after 9-12 months! The PGPP is only available for U.S. customers. Only reversible or adjustable harnesses and collars purchased directly through sassywoof.com are eligible for PGPP coverage. The PGPP must be added at the time of purchase, and it is fully transferable in case you buy the product for someone else or someone else gifts it to you.
What is the cost of the plan?
Harnesses: $12.99 per each harness
Collars: $7.99 per each collar
How long do I have to exchange the harness or collar for a larger one?
All claims must be made within 9 months of purchase.
What happens to the products that are returned?
We donate all returned items to local charities and shelters that can put them to use.
How many harnesses/collars will be replaced?
Sassy Woof will replace the reversible or adjustable harness or collar only once. The plan will then be considered fulfilled and no other exchanges/returns will be accepted.
How do I start the exchange process?
Please reach out to us directly at hello@sassywoof.com to start the process and check inventory.
What are the requirements of the plan?
You must return the current collar and/or harness to the following address: Sassy Woof 21620 Ridgetop Circle Suite 110 Sterling, VA 20166
The collar or harness must be in wearable condition. Items with major tears, cuts, or damage will not be replaced. Normal wear/tear is acceptable and, in fact, expected! The PGPP is not intended to replace damaged items because of biting or other intentional physical harm.