Customer Experience Representative 

Location & Status: Sterling, VA (On-Site) – Full time, Temporary (3-6 Months). Unfortunately, this role cannot be performed remotely. The brainstorming, creativity, and all the fun stuff happens together as a team in the office.  Only local applicants will be considered. Our apologies!

Sassy Woof, a rapidly growing online retailer of MODERN DOG ACCESSORIES & APPAREL based in Sterling, VA, is seeking a talented Customer Experience Representative to join our pawesome team for the Summer/Fall season! 

This is a role that would allow you to work directly with our amazing customers. We are a small but mighty team and extreme attention to detail is a must to succeed in this capacity.

Key Responsibilities:

Provide support to customers via email and social media including (Facebook and Instagram)

Ensure a high level of customer service is provided in every customer-based interaction

Process returns and exchanges

Other duties as assigned by the Customer Experience Manager

What We Offer:

A dynamic and growing work environment with a passionate team.

The opportunity to make a real impact on the success of a fun and rewarding business.

Opportunity to bring your dog to work.

To apply, please send your cover letter resume, and two references to info@sassywoof.com . Pictures of furbabies also accepted!

Sassy Woof LLC is an equal opportunity employer. Applicants for all job openings are welcome and will be considered without regard to race, color, religion, national origin, sex, age, sexual orientation, physical or mental disability, or any other basis protected by state, federal, or local law. It is the intent of Sassy Woof to comply with all applicable federal, state, and local legislation concerning equal opportunity in employment. NO HEADHUNTERS!